Free tools

Tools for building better surveys

Use these tools to calculate metrics, write questions, and understand customers better. Everything is free.

NPS calculator

Enter your promoter, passive, and detractor counts to calculate NPS and understand what the score means.

Calculate my NPS →

Question generator

Choose a survey type and get questions ready to copy and adapt for NPS, CSAT, churn, onboarding, and more.

Generate questions →

CSAT calculator

Enter satisfaction scores, see the satisfied-response percentage, and understand the sample before comparing periods.

Calculate my CSAT →

Response rate calculator

See how many people responded compared with valid invitations, with a transparent calculation.

Calculate my rate →

Churn calculator

Calculate cancellation rate and pair the number with the reasons that appear in a churn survey.

Calculate my churn →

Question reviewer

Paste a question and find signs of long wording, double-barreled ideas, or leading language.

Review my question →

Choose a metric

Choose what you want to understand and find a path through NPS, CSAT, CES, and churn surveys.

Choose my metric →

Next step

Choose a path for your survey

Know what you want to investigate? Browse the templates and guides that fit your moment.